Advanced communication is present on almost every profile in the Infinity ECM. The Collaboration tab has available four options:

  • Comments – the total number of comments for this request.
  • Tasks – the total number of tasks pertaining to the selected comment.
  • Events – the total number of events related to the selected comment.
  • Attachments – the total number of attachments associated with the selected comment.

The comment can be favored, a user can respond to the comment, and under Add Activity create a new task or event that will appear later under the Tasks or Events tab.

Rating:
Published

Frequently asked questions

General questions
General
  1. Is there a user manual that comes with the Infinity ECM platform?
  2. How do you provide customer support?
  3. Can I access to Infinity ECM platform through a mobile device?
  4. Can the Infinity ECM Platform be tailored to organization needs?
  5. Do I need to have my own server to use the Infinity ECM platform?
  6. In which versions Infinity ECM platform is available?
  7. Can I try a trial version of the Infinity ECM platform?
  8. Why is Infinity ECM platform my best cloud software choice?
  9. Which systems Includes?
  10. What is Infinity ECM?
Support
How to start?
  1. System administration
  2. Chat and notification management
  3. Interactive collaboration and file storage
  4. Item profile
  5. Create & update forms
  6. Personalization of overviews for login user
  7. Activity Stream
  8. Infinity Dashboard
  9. Returning forgotten password
  10. User login
Functionality
Basic features
  1. Interactive Widgets
  2. Notes and reminders
  3. Notifications
  4. Chat
  5. Filtering
  6. Advanced search
  7. Document verification
  8. DMS Attachments
  9. Management of interactive collaboration (advanced communication)
  10. Activity Stream
  11. Management of hierarchy levels and documentation privacy
  12. Multilanguage
  13. Personalized view for each signed-in user
On-premise
Infinity ECM On-premise
  1. On premise – general
Cloud version
Infinity ECM Cloud
  1. Cloud version – general
Payments
On permise & Cloud version
  1. Cloud version charge
  2. On permise charge
Infrastructure
ICT Infrastructure
  1. Infrastructure Infinity ECM On-premise
  2. Infrastructure Infinity ECM Cloud
  3. Infrastructure – general
Intergrations
Infinity ECM integrations
  1. Integration Services
Partners
Infinity ECM partners
  1. Partnership