If the user forgets the login information, on web application form he should choose the Forgotten Password? option.

1. When the user clicks on the link, a web form for reverting will be displayed.

2. Enter the email address to return the password

The password recovery email will only be received by the user if the correct settings for the email server are set.

3. After entering the email address, the user will receive a 24-hour email attachment. After you enter new passwords and confirm the password, you can successfully sign in to the Infinity application.

Frequently asked questions

Infinity ECM On-premise
  1. On premise – general
Cloud version
Infinity ECM Cloud
  1. Cloud version – general
On permise & Cloud version
  1. Cloud version charge
  2. On permise charge
Infinity ECM integrations
  1. Integration Services
Infinity ECM partners
  1. Partnership